The survey partner that keeps your sales moving.
Independent home surveyors who protect your deal instead of stalling it. Same-day updates from the surveyor, a full report within two to three working days, and open communication at every step, so findings never become deal-breakers.
Every referral you send earns industry-beating rewards, tracked and paid out for you automatically.
See what you could earn
Move the sliders to model your monthly volume, average property value, and commission rate. The numbers update live.
You decide your own commission rate. Set it anywhere from 0% to 20%, and it is added to your client's quote.
Completed referrals / mo
5
Average survey fee
£655
Estimated earnings per year
£3,930
These are estimates based on Novello's average survey fees and a typical 50% conversion rate. Your actual earnings depend on the mix of properties you refer and the rate you set.
A dedicated partner in your area
Your partnership managers get you set up, keep you paid, and make the programme work for your business.
Matt Genders
Head of Partnerships
Zack Tarling
Associate Partnership Manager
Prime London
Kate
Partnership Manager
North and Central London
Gabrielle
Partnership Manager
South London and the South East
Sami
Partnership Manager
South West
Lisa
Partnership Manager
North
In their words
Why partners work with us
"Novello have built their business on relationships and trust."
Quick and calm: same-day updates from the surveyor and reports within two to three working days, with findings explained in plain English rather than drama. And a friendly team who are always at the end of the phone, or on WhatsApp, whenever you need us.
Filmed at Ladies' Day, Epsom.
"Novello were extremely communicative throughout the entire process, keeping us informed at every stage. Their knowledge and expertise were evident from start to finish, and they took the time to clearly explain their findings in a way that was easy to understand. Highly recommended!"
"I hear nothing but great feedback from clients following a recommendation to the team. From instruction to delivery of the survey their process is efficient, informative and above all else consistently best in class. Undoubtedly the most refreshing approach to surveying London has seen in decades."
"I regularly recommend Novello Surveyors to my clients and have consistently received excellent feedback. Their team is professional, reliable, and thorough, with reports that are clear, well-structured, and practical. I have full confidence in their expertise and would not hesitate to continue recommending Novello Surveyors."
Our partner promise
We keep your sales moving
When you refer a client to Novello, we promise:
Update on the day
A call, email or message from the surveyor to you on the day of the inspection.
Report in two to three working days
A full report delivered within two to three working days.
£100 if we miss
If we ever fall short on either promise, a £100 voucher on us. No questions.
The surveyor will call, email or message you on the day of the inspection, with a full report delivered within two to three working days.
Every survey finds something. That is the point.
Most homes in this country are close to a hundred years old, so a survey will almost always turn something up. That is normal, and it is exactly why your client came to us.
What matters is what happens next. Every issue has a solution, and we believe clear, open communication is how you reach it. We keep you and your client informed at every stage, so findings are understood, not feared.
No silence. No last-minute panic. No nasty surprises.
Just a steady hand that helps you manage the transaction, resolve issues early, and keep the sale on track to completion.
Why estate agents choose Novello
You know the risk in every sale. It falls through. We built Novello to take that risk off the table, with fast and communicative surveys, a real relationship with the people doing the work, and rewards that actually reach you.
Communication that protects the sale
A same-day update from the surveyor to you after every inspection, so you and your client are never left waiting or guessing. Live status in the portal means fewer chase calls for your team.
Speed you can promise your clients
A full report guaranteed within two to three working days, with priority booking for partners. No bottlenecks, and no surprises that stall the chain.
Direct relationships, not a call centre
You deal directly with your surveyor and your dedicated partnership manager. We are an independent firm built around partner relationships, so you always have a name and a number.
Independent and focused
We do no mortgage lending and no valuation work, and we hold no institutional relationships. We focus on home surveys and nothing else, which is how we became one of the largest home survey providers in the country.
Industry-beating rewards, built in
Commission and vouchers are part of the platform, not an afterthought. Every completed referral is tracked automatically and paid out to you, with no chasing and no admin.
Full transparency, one platform
An interactive portal where you track every stage of every job and cash out your rewards in one place, so your team has complete visibility with no black box.
Live status, fewer calls.
One portal shows every referral moving through its stages, from booking to report to reward. Your team sees exactly where a job is at a glance, which means fewer calls to us and more time on your own pipeline.
Commission and vouchers are tracked in the same place and paid out automatically.
Referral tracker
4 active42 Elm Street, London SW1A 1AA
Report Sent18 Priory Lane, Guildford GU2
Inspection Booked7 Kingsway, Manchester M1 4BT
Quote Sent221b Baker Street, London NW1
New Referral
Rewards tracker
£1,250
Available to cash out
This month
£450
Paid out automatically as voucher or cash.
You set your own reward
Choose your commission on every referral, from 0% up to 20% of the survey fee. You are in control.
Set a default rate in your portal settings, or adjust it on any individual quote. Change it any time. The default is 10%.
- • Fine-grained control in 2.5% steps
- • Tracked automatically for every completed job
- • Paid out as a voucher or as cash
Double your first reward
Your first successful referral pays twice.
Refer a colleague
Earn £100 when their first referral completes.
Everything is tracked in your portal and paid out automatically, as a voucher or as cash.
How it works
From referral to reward, in six steps.
- Step 1
Refer your client in seconds
Send their details through the portal, or we pull them straight from your CRM.
New referral
Client nameProperty addressContact - Step 2
You set your commission
You choose the commission added to each quote, from 0% to 20%.
Your commission10%0%20% - Step 3
We book and survey
Priority booking, plus a same-day update from the surveyor to you after the inspection.
Inspection
Tue 14 Jul, 10:30
Surveyor update sent to client
- Step 4
Track it live
Watch every referral move through its stages in the portal, so your team is never chasing.
Status
Quote SentInspection BookedReport Sent - Step 5
Report in two to three working days
A full report your client can rely on, delivered on time.
Home Survey Report
42 Elm Street · 32 pages
- Step 6
Get rewarded
Your reward is tracked and paid out automatically. No invoices, no chasing.
Reward earned
£150
Paid out
Keep your sales moving with Novello.
Join the estate agents, brokers and solicitors already partnering with us. Setup takes minutes, and your first reward could be days away.